Request deletion of your InvisiPay account and its personal data here, without reinstalling the app. Read what will be deleted and complete the preparations below before submitting.
How it works
1
Verify your account
Use your linked email or your existing password. Signing in to the app does not sign you in to this page.
2
Read and confirm the scope
Confirm the request for the account you just verified. If two-factor authentication is enabled, enter a separate authenticator code for this request.
3
Receive the acceptance time
After acceptance, your request is processed in the background. This page shows the acceptance time, not confirmation that deletion is complete.
What will be deleted
Account deletion is permanent. You will not be able to sign in or recover your account data once it is complete.
Your account and all linked sign-in methods: email, phone number and Google.
KYC identity verification data and review records.
Encrypted cloud wallet backups.
Platform transaction records, statements and operational data.
Notifications, preferences and your address book.
Once account deletion is completed, the personal data listed above is deleted immediately and no copy is retained.
Before submitting, back up your recovery phrase, close your cards and settle funds in transit. This request does not perform these steps for you.
Your wallets and on-chain assets
Account deletion does not remove recovery phrases or private keys stored on your device, erase blockchain records or reverse transfers already broadcast. Your wallet assets do not disappear because your account is deleted.
Keep an independent wallet backup.
Do this before requesting deletion. We cannot recover a lost recovery phrase or private key.
Deletion and your privacy
Deletion is completed in the background after your request is accepted. Once it is complete, the personal data listed above is removed immediately without retaining a copy. For general information about how InvisiPay handles personal data, read our Privacy Policy.